Plans and Pricing

Hoop.la is a hosted "software as a service" (SaaS) application. Never worry about installing any software or managing equipment. All plans feature unlimited bandwidth and disk space. Pricing starts at $999/month. Request demo to receive all pricing information.
Essential
The core platform, with standard terms.
15 Admins
 
 
Enterprise
The complete platform, with the most flexibility.
Unlimited Admins
Premium Features
Exclusive Add-On Options
  Essential Enterprise
Service Level Agreement (SLA) 99.5% 100%
Contract Language No Changes Allowed Negotiable
Plan Limits
Members
Private Site: Tiered Usage Limit
Public Site: No Limit
Private Site: Tiered Usage Limit
Public Site: No Limit
Monthly Page Views
Private Site: No Limit
Public Site: Tiered Usage Limit
Private Site: No Limit
Public Site: Tiered Usage Limit
Admins 15 Unlimited
Maximum Chat Participants 500 1,500
Premium Features
API Access Not Available
QA Environment Not Available
Recommendation Engine Not Available
Templates Not Available
Pre-Launch Support
RightStart 2 hours 9 hours
Online Training Not Available 2 hours
Optional Add-Ons
Single Sign-On (SSO) Available Available
Premium Security Not Available Available
Multi-Site Not Available Available
International Data Center Not Available Available
Remove Our Branding Not Available Available


Frequently Asked Questions

There are a lot of features. Do I have to use them all?
No, you don't. You can easily disable/hide the features you don't need. If you just want to run a forum, disable all of the other modules. If you just want a blog, disable everything but the blog, etc.
Can I run my site on my own domain?
Yes, nearly all of our customers use their own domain or subdomain. Setting that up is simple. Just follow the instructions in the Custom Domain Guide, which you'll find in your site control panel.
Can you import my data from my existing site?
Most likely, yes. Just tell us what platform you are using and we'll give you a quote. Most of the time this will be a very affordable, flat rate. Tell us what you need on our support site.
If I want to leave, can I export my data?
Yes, you can. We include a built in member export function. If you want to export your content too, it's a manual process right now (you'll need to send us a request at https://www.socialstrata.com/support/topics/hoopla).
Do I need any technical knowledge to use Hoop.la?
Absolutely none. No software to install, no servers to maintain. No coding required to change your themes.
Can you help set up my site for me?
Yes, all plans include a complimentary "RightStart" service to provide you with hands-on assistance with your initial set-up. We also offer optional on-site training, webinars, and other professional support plans.

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