SLA with 100% Uptime Guarantee
Because Pro customers are in such a sandboxed, highly redundant environment, they receive a 100% uptime guarantee.
Pro customers always have the ability to access all features of the ever-expanding Hoop.la platform.
Aside from online support, Pro customers can contact an account manager and even call an emergency hotline if their sites are unavailable for some reason.
Our company has over 15 years experience powering major brand online communities, including HarperCollins, Mattel, Northeastern University, Dun & Bradstreet, Time Warner Cable, Rodale, Scripps, Sesame Street, Military.com, and many more.