With Hoop.la Pro, you'll receive performance guarantees for up to 99.9% uptime.

You'll receive guaranteed responses to all inquiries within one business day, as well as more direct support access via an Account Manager, if your plan supports it. In addition, some plans offer an emergency hotline for you to call in the event of an emergency.

Your Account Manager is there to help you when you launch but also as questions arise along the way.

We'll give you a detailed orientation prior to launch of your site. Up to two hours on the phone with an account manager. In person orientation also available for an additional fee.

One of the primary benefits of going Pro is that you are sandboxed from the general Hoop.la population of sites. This is beneficial because it shields you from issues that might be impacting the general environment, allows us to optimize your environment for improved performance based on your unique usage patterns, and allows us to roll out major updates on a schedule that suits you, if necessary.

Our company has many years of experience managing the software and infrastructure of large online communities like Mattel, HarperCollins, Scripps, Military.com, and many more.

Pro customers are eligible to use our platform APIs, which can be used to integrate Hoop.la content in other applications. This is especially useful if trying to integrate Hoop.la content in your own mobile applications.

Only Pro customers have the ability to customize Hoop.la at the application level. All customization requests are subject to approval. A quote will be provided once you tell us your requirements.

Pricing for Pro is simple and clear, a CPM (page views) model that allows you to pay for what you use. Disk space and bandwidth are always unlimited.

Already have a member database you are using and wnat your Hoop.la site to integrate with that? No problem, use our OneCommunity Single Sign-On option to have Hoop.la registration and sign-in work in sync with your other member database.