Community Health Report
Create reports over time periods you specify to track your community's progress across a variety of metrics, including new content posts, comments, likes, page views, visits, active members, and more. You can generate CSV files or email reports to yourself or others.
Identify your best content and community members through the Leader Board, for which you can also generate a CSV file or email to others.
Member Activity Report
Generate lists of members based on specific usage criteria over a period of time that you specify. Usage parameters include new content posts, comments, points, and visits. Thus, you can see who has (or has not) visited your site over a period of time, who has posted content, etc.
Single Sign-On (SSO)
Use our OneCommunity SSO to tie your Hoop.la site membership into your existing membership database to ensure a smooth experience for your members.
Run your site using the SSL protocol to make it more secure. Highly recommended for all sites!
Use our published API (see example to the right) to integrate your community content into other applications/sites that you control.
SLA with 100% Uptime Guarantee
Because Pro customers are in such a sandboxed, highly redundant environment, they receive a 100% uptime guarantee.
Pro customers always have the ability to access all features of the ever-expanding Hoop.la platform.
Aside from online support, Pro customers can contact an account manager and even call an emergency hotline if their sites are unavailable for some reason.
Our company has over 15 years experience powering major brand online communities, including HarperCollins, Mattel, Northeastern University, Dun & Bradstreet, Time Warner Cable, Rodale, Scripps, Sesame Street, Military.com, and many more.
Easy To Customize
What sets Hoop.la apart from its competitors is the ease with which you can customize everything. Use the online control panel to change look and feel, graphics, text, menu items, and settings. No technical knowledge is required.
Simple Pricing Model
We strive to make our plans as flat as possible, with Pro plans using one usage metric to determine price.
We understand that it is your community and you need to control it on your terms. Thus, we give you all the tools you need to manage your community, from registration moderation tools to content management features, like moderation rules and automatic comment spam detection.
Advanced Support Hours Included
Even though Hoop.la is ridiculously easy to use, we give all Pro customers a couple of hours of advanced support time each month, just in case you get in a jam and need us to get more hands on to help you change something on your site.